This privacy policy describes the policies of

Spa area,

ZI Croix Sud – 55 Rue Joseph Cugnot,




telephone: 09 51 63 22 98

on the collection, use and disclosure of information that we collect when you use our website ( ) (the “Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the service.

We may change this Privacy Policy at any time without prior notice to you and will post the revised Privacy Policy on the Service. The revised policy will become effective 180 days after it is posted on the service and your continued access or use of the service after that date will constitute your acceptance of the revised privacy policy. We therefore recommend that you consult this page regularly.

The information we collect :

We will collect and process the following personal information about you:

  1. Name
  2. Email
  3. Phone
  4. Address

How we use your information :

We will use the information we collect about you for the following purposes:

  1. Marketing/ Promotional

If we want to use your information for other purposes, we will ask for your consent and we will only use your information after receiving your consent and then only for the purposes for which you have given your consent, unless we are required by law to do otherwise.

Retention of your information:

We will retain your personal information for 90 days to 2 years after users terminate their account or for as long as we need it to fulfill the purposes for which it was collected, as set forth in this Privacy Policy. We may need to retain certain information for longer periods, for example for record-keeping or reporting purposes in accordance with applicable legislation or for other legitimate reasons such as the enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregated information, which do not allow you to be identified (directly or indirectly), may be stored indefinitely.

Your rights:

Depending on the applicable legislation, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal data with another entity, withdraw any consent you have given us to process your data, a right to lodge a complaint with a statutory authority and any other relevant rights under the applicable legislation. To exercise this right, please write to us at We will respond to your request in accordance with the applicable legislation.

Please note that if you do not authorize us to collect or process the personal information requested or if you withdraw your consent to the processing of such information for the purposes requested, you may not be able to access or use the services for which your information has been requested.

Cookies Etc.

What are cookies?

This cookie policy explains what cookies are and how we use them, the types of cookies we use, i.e. the information we collect using cookies and how this information is used, and how to manage cookie settings.

Cookies are small text files used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us to make the website work properly, to make it safer, to offer a better user experience, to understand how the website works and to analyze what works and what needs to be improved.

How are cookies used?

Like most online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are essentially necessary for the proper operation of the website and do not collect any personal data that could identify you.

The third-party cookies used on our website are primarily used to understand how the website works, how you interact with our website, to ensure the security of our services, to provide advertising relevant to you and, overall, to provide you with a better and improved user experience and to speed up your future interactions with our website.

Types of cookies we use

Manage cookie preferences

Cookie settings

You can change your cookie preferences at any time by clicking on the button above. This will allow you to return to the cookie consent banner and modify your preferences or withdraw your consent immediately.

In addition, browsers offer different methods for blocking and deleting the cookies used by websites. You can modify your browser settings to block/delete cookies. Below are links to support documents for managing and deleting cookies for the main web browsers.




Internet Explorer:

If you use another web browser, please consult the official support documentation for your browser.


The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of the information under our control. However, given the inherent risks, we cannot guarantee absolute security and, therefore, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.


If you have any questions or concerns about the handling of your information available with us, you can email our Grievance Officer at

Spa area,

ZI Croix Sud – 55 Rue Joseph Cugnot,11100 Narbonne, France


We will address your concerns in accordance with applicable law.

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